Guest Experience Coordinator

Guest Experience Coordinator Join us in creating moments of wonder and discovery for all who walk through our doors.
Type: hourly, full-time, non-exempt Reports to: Guest Experience Manager Schedule: approximately 40 hours per week with the ability to adjust to a flexible work schedule including weekdays, weekends, evenings and some holidays Minimum starting rate: $16 per hour Scott Family Amazeum Overview The Scott Family Amazeum is a hands-on, interactive museum in Northwest Arkansas and recognized as a 501(c)(3) non-profit organization.
We create a fun environment where risk-taking, imagining, problem-solving, discovery, collaboration, and exploration bring children and adults together to learn and grow.
Our mission is to engage the imagination of children and their families through interactive exhibits, programs, and resources while creating an excitement for lifelong learning and the enrichment of lives.
Through experiences with the Amazeum, individuals and the community are engaged in building relationships and developing identities as creative, curious, and innovative shapers for the region.
Learning at the Amazeum is an active, playful exploration that inspires curiosity.
It is rooted in inquiry-based discovery and involves an element of risk.
Hands-on learning opportunities allow guests to exercise critical thinking in the context of play.
The Amazeum facility includes approximately 50,000 square feet of indoor space and one acre of outdoor exhibition and activity space.
The museum is located at the intersection of Museum Way and J Street in Bentonville, AR.
What You'll Do: As a Guest Experience Coordinator, you'll play a pivotal role in ensuring that every visit to the Amazeum is memorable.
Working closely with our Guest Experience Manager, you'll be the mastermind behind our Play Facilitator team's schedules, guaranteeing optimal staffing coverage for an unparalleled guest experience.
From coordinating logistics for special events to providing administrative support, your days will be filled with excitement and variety.
Minimum Requirements: - High school diploma or equivalent - 18+ years of age - Minimum of 1+ year of work experience in project management, administrative support, customer service, or education - Proficiency in Google Workspace and Microsoft Office applications including Gmail, Docs/Word, Sheets/Excel, and Slides/PowerPoint - Strong verbal and written communication skills including proofreading, grammar and spelling Physical Requirements: - Ability to lift up to 20 lbs.
overhead regularly and occasionally up to 40 lbs.
Preferred Requirements: - Bachelor's degree from an accredited college or university (or equivalent experience) - Experience with scheduling software - Ability to learn new technology and skills quickly - Ability to organize time effectively, manage multiple tasks/projects, simultaneously, and meet deadlines - Bilingual skills - Proven ability to work independently as well as within a team environment with positive attitude - Demonstrate strategic thinking and problem-solving - Adaptability to team and guest situations Why Join Us: At the Amazeum, you'll not only be part of a vibrant team dedicated to education and creativity but also have the opportunity to grow personally and professionally.
From hands-on learning experiences to fostering meaningful connections with our community, every day brings new challenges and rewards.
How to Apply: Ready to take the plunge? READ ATTACHED FULL JOB DESCRIPTION, complete and submit the Amazeum application, along with your resume and cover letter at the Amazeum Careers page.
Become a part of the Amazeum family today!