Overview:
Do you have exceptional customer service skills? Would you like a job where those skills are appreciated and put to use every day? Then you may be just who we are looking for to fill our front office float position!
The front office float performs various procedures associated with routine patient encounters, maintains positive relationships with patients, family members, visitors and fellow employees.
Front office float makes appointments for patients and maintains accurate and orderly schedules for physicians.
Front office float will be responsible for cashiering, scanning into EMR, building insurance, managing patient portal, medical records, posting charges, following up on tasks related to eligibility and coding concerns.
About MANA Family Medicine
MANA Family Medicine Clinics provide comprehensive healthcare for every member of the family at all stages of life.
At Family Medicine, our specialty focuses on men, women, and children.
The family doctors and their care staff have a passion for providing equality healthcare to their patients and to Northwest Arkansas.
About MANA
Medical Associates of Northwest Arkansas (MANA) is an independent physician group that includes family medicine, pediatrics, women’s health and an array of specialists and advanced health services.
Our mission is to improve the quality of life by providing compassionate, comprehensive, quality healthcare.
Personalized environment
Quality patient experiences
Physicians that care for your wholistic well-being
A learning organization that cares for employees in every stage of career
What We Offer
At MANA, you will receive more than just pay.
We offer various benefits that matter most to you.
MANA team members are eligible to receive benefits.
Below are some of our various benefit offerings:
Comprehensive Benefits –
Medical & dental
401(K) match and profit sharing
Up to 21.
5 paid days off (PDO, EID and Perfect Attendance benefits) & 6 days paid holidays; during your first year of employment
Employer paid life, long-term & short-term disability benefits
One-On-One Training and Development
E-Verify Right to Work Poster - English & Spanish
E-Verify Participation Poster - English & Spanish
Medical Associates of Northwest Arkansas (MANA) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Responsibilities:
Manage all phases of the patient encounter; verify patients name, address, phone number and health coverage; direct patients to appropriate clinic locations as indicated by the schedule
Answer incoming phone calls
Connect/route and relay incoming calls to appropriate personnel
Document telephone calls that are sent to the nursing staff in EMR using the telephone template
Qualifications:
High school diploma or GED
Bilingual Spanish/English would be helpful, but not required
Previous health provider experience preferred, but not required
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