*Dispatcher – Multiple Shifts - Days & Overnight*
*Not a remote job, position is in Rogers, AR.
*
Roadside Services Towing, LLC is a roadside service company based out of Rogers, AR.
We have been serving the Northwest Arkansas community for the last 6 years.
We provide all roadside needs (towing, batteries, lockouts, etc.
) for some of the largest insurances and roadside motor clubs in the industry.
We believe our company is only as good as our people!
*Job Summary*
We are seeking a highly organized and detail-oriented individual to join our team as a Dispatcher.
As a Dispatcher, you will play a crucial role in coordinating and managing our roadside services requests .
Your excellent communication skills and ability to analyze logistics that will ensure the smooth flow of operations.
*Responsibilities*
- Receive and dispatch incoming road service requests via phone & computer from motor clubs, law enforcement agencies, and customers.
- We use a GPS-aided dispatch system that utilizes online mapping systems and driver locations to assign the most appropriate resources to best assist our customers.
- Coordinate with drivers to assist in requesting additional services from motor clubs, logistic change notifications, payment verifications, etc.
- Constantly monitor calls to resolve any issues or delays
- Analyze data to identify areas for improvement in efficiency and cost-effectiveness
- Maintain accurate records, including documentation for billing for services
*Qualifications*
- High school diploma or equivalent; preferred
- Proven experience as a Dispatcher or in a similar role; preferred
- Excellent phone etiquette and communication skills
- Ability to multitask, prioritize, and work well under pressure in a fast-paced environment
- Strong organizational skills with attention to detail
At our company, we value our employees' contributions.
As a Dispatcher, you will enjoy competitive pay and benefits, including:
* Health insurance
* Dental insurance
* Vision insurance
* Life insurance
* Paid time off
*Hiring For Multiple Shifts - Pay starts at $16 an hour for non-overnight shifts and starts at $17 an hour for the overnight shift with bonus opportunities.
*
*\*\*\*Background Check and Drug Test Required\*\*\**
Job Type: Full-time
Pay: From $16.
00 per hour
Expected hours: 36 – 40 per week
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Schedule:
* 10 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Holidays
* Night shift
* Overnight shift
* Overtime
* Rotating weekends
* Weekends as needed
* Weekends only
Experience:
* dispatching or logistics: 1 year (Preferred)
* customer service: 1 year (Preferred)
Language:
* Spanish (Preferred)
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
* Overnight Shift (Preferred)
Ability to Commute:
* Rogers, AR 72756 (Required)
Ability to Relocate:
* Rogers, AR 72756: Relocate before starting work (Required)
Work Location: In person
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