A Client Support Specialist at Taylor King Law is responsible for delivering “client first” service in a professional, fast-paced legal environment.
*Major Responsibilities/Activities *
· Communicating regularly and clearly with clients, insurance adjusters, and attorneys;
· Creating and maintaining client files
· Managing clients in the opening stages of a personal injury case;
· Maintaining a high caseload through effective time management, multi-tasking, and organization;
· Preparing settlement demands;
· Delivering our promise, “On Your Side, By Your Side” to clients, providers, staff, and attorneys.
*Minimum Requirements *
_Education_: Bachelor’s degree preferred.
High School diploma required.
_Experience_: Legal or medical case management, insurance defense, or related legal background preferred but not required.
Experience in customer service is a plus.
Demonstrated ability to work with various technology.
_Computer skills: _word processing/merged documents, spreadsheets, and database (experience with Salesforce software is a plus).
_Other skills_: Bilingual in Spanish/English is a plus.
Excellent communication skills (written and oral), demonstrated commitment to customer service, time management, organization, and team player.
Ability to function empathetically in a high-stress environment.
*Benefits and Compensation*
· Compensation is based on experience;
· Medical, dental, vision, and supplemental insurance is available;
· Simple IRA retirement benefit after one year of full-time service;
· Generous paid time off policy with an additional 9 paid holidays per year;
· Excellent work environment
*Company Summary*
Taylor King Law, headquartered in Arkadelphia, Arkansas, is a team of over 20 attorneys and more than 50 professional staff members who are ready to help.
With seven offices throughout Arkansas and Texas, we advocate for clients in the areas of car, truck, or motorcycle accidents, slip and fall injuries, nursing home abuse, wrongful death, traumatic brain injuries, defective product injuries, and social security disability claims.
Job Type: Full-time
Pay: $16.
00 - $18.
00 per hour
Expected hours: 40 per week
Benefits:
* Dental insurance
* Employee assistance program
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Paid training
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Holidays
* Monday to Friday
Ability to Relocate:
* Springdale, AR 72764: Relocate before starting work (Required)
Work Location: In person
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