Customer Service/Dispatch

*Duties:* - Coordinate and schedule service work orders for customers - Dispatch technicians to ensure timely service - Communicate with technicians, customers, and internal teams to provide updates on service status - Handle customer inquiries and resolve any issues or concerns - Maintain accurate records of service work orders and update databases - Collaborate with the office staff to optimize routes and improve efficiency - Ensure compliance with service regulations and company policies *Skills:* - Strong transportation planning skills to effectively coordinate schedules and routes - Excellent phone etiquette to provide professional customer service - Proficiency in Microsoft Office Suite programs - Accurate data entry skills to update service databases - Experience with FieldEdge is a plus - Ability to multitask, prioritize, and work in a fast-paced environment - Strong problem-solving skills to address any issues that arise during service operations * *Note:* This job description is intended to provide a general overview of the position.
Duties, responsibilities, and skills may vary depending on the specific needs of the company.
Please submit your resume highlighting relevant experience in service dispatching.
Job Type: Full-time Pay: $15.
00 - $17.
00 per hour Expected hours: 40 per week Benefits: * Employee discount * Life insurance * Paid time off Schedule: * 8 hour shift * Day shift * Monday to Friday Ability to Relocate: * Harrison, AR 72601: Relocate before starting work (Required) Work Location: In person