2nd Shift Front Desk Agent

Monday-Friday 3pm-11pm shift.
Job description Greet guests in a friendly, professional manner recognizing members in a timely manner Proficient with technology Check guests in, issue room keys provide information on hotel services and room location Ensure required identification is taken from guests at check-in matching the method of payment provided by the guest at the same time while in line with local legislative requirements Answer phones in a prompt and courteous manner Up-sell rooms where possible to maximize hotel revenue Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions Accurately process all cash and credit card transactions using established procedures Arrange for sending and receiving of packages Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up Take action to solve guest problems/complaints using appropriate service recovery guidelines Report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty Job Types: Full-time, Part-time Salary: $14.
00 - $14.
50 per hour Benefits: Employee discount Flexible schedule Schedule: 8 hour shift Day shift Evening shift Holidays Monday to Friday Weekends as needed Work Location: In person Job Type: Full-time Pay: From $14.
00 per hour Expected hours: 40 per week Benefits: * Employee discount * Paid time off Schedule: * 8 hour shift * Day shift * Evening shift * Night shift Work setting: * In-person Work Location: In person