Service Manager

Requisition Number: 159618 Job Description Cintas is seeking a Service Manager to directly manage our customer facing Service team.
Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service.
Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.
Skills/Qualifications Required The ability to meet the physical requirements of the position High School Diploma/GED; Bachelor's Degree preferred Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs.
In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: Have an active driver's license Be at least 21 years of age Obtain a DOT medical certification Provide documentation regarding their previous employment Preferred Management experience Experience in industrial sales or customer service Cintas offers comprehensive and competitive medical, dental and vision benefits, featuring employee health care premiums that are 30% lower than the national average for our industry.
One of our medical plan options is even offered at zero cost to our partners.
Additionally, our employee-partners enjoy: • Competitive Pay • 401(k)/Profit Sharing/Employee Stock Ownership Program • Disability and Life Insurance Packages • Paid Time Off and Holidays • Career Advancement Opportunities Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.
Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best.
With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®.
To support our growth across North America, we’re seeking driven professionals with ambition to move up within our company.
Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we’re proud to offer.
Our employee-partners know every job is critical, and that teamwork drives innovation.
Let’s talk about how you’ll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development.
Are you Ready™ for limitless opportunities at Cintas? Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Job Category: Service Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift