_Front Desk Agent_
Choice Advantage PMS - One of the easiest PMS systems of the hotels
_Part Time: Sundays & Mondays (6am-2pm)_
_Set Schedules_
Pay Starting: $13.
00
The Front Desk position is a key part of the overall success at Sleep Inn Fayetteville.
Front Desk Staff is the first and/or last person a guest comes in contact with, which sets the tone for the experience the guest has during their stay or could be a great ending to their stay.
It is very important that the individual possesses a strong outgoing & friendly personality, with an ability to pay close attention to details.
The successful candidate should be able to work well with others, while demonstrating an ability to work unsupervised.
We are proud of our strong reputation of great customer service, and this guides us with everything we do.
Duties & Responsibilities:
* Learning the POS system and the ends and outs of different reservations (direct bookings & 3rd party bookings)
* Checking guest out
* Check rooms for guest that are due to depart but did not check out at the front desk
* Greet all guests in a friendly manner
* Checking in early arrival guest, taking payments and post accurately to guest accounts
* Handle incoming telephone calls
* Handling guest communication in a friendly fashion.
Accurately making notes in reservation, communication log or maintenance log as needed.
* Communication with housekeeping department & maintenance
* Other duties include but not limited to: washing, drying, sort laundry, clean lobby, clean lobby bathrooms, light cleaning around lobby area, sweeping and mopping
* Breakfast duties if Breakfast Attendant not on shift.
Duties could include but not limited to : restock breakfast items, keeping breakfast room clean, breaking down breakfast, doing dishes, cleaning breakfast bar, sweeping & mopping breakfast room
* Might be asked to fill in on other days or other shifts.
Qualifications: *Previous hospitality experience preferred*
* Strong communication skills in English, both written and verbal essential
* Ability to work in a multi-tasking, fast paced environment
* Demonstrated strong customer service skills
* Ability to work additional shifts/ trade shifts when needed
* Ability to work independently or with team members
Serious & Dependable Applications Only
*Must be depend, Ability to multi-task, complete job duties independently & work fast pace.
*
Benefits
* Employee & Friend and Family Discounts at all Choice Hotels
_*Serious & Dependable Applications - *_
*PLEASE CALL HOTEL DIRECTLY AT 479-587-8700 AND ANY MEMBER OF OUR TEAM WILL BE HAPPY TO SCHEDULE OUR INTERVIEW.
PLEASE ARRIVE A FEW MINTUES EARLY SO THAT YOU CAN COMPLETE A PAPER APPLICATION PRIOR TO INTERVIEW STARTING*
Positions/Shifts: Part Time Sundays & Mondays (6am-2pm)
Hotel Location: Sleep Inn 728 E.
Millsap Rd.
Fayetteville, AR 72703
Pay: $13.
00 per hour
Job Type: Part-time
Pay: From $13.
00 per hour
Benefits:
* Employee discount
Schedule:
* Evening shift
* Holidays
* Overtime
* Weekends as needed
Work setting:
* In-person
Application Question(s):
* Have you worked at a Choice Brand Hotel Before?
Experience:
* Hotel experience: 1 year (Required)
Work Location: In person