Tax Company Looking for CSRs! Up to $500 Incentive!

Join an enterprise software company in a unique and limited engagement opportunity providing Inbound Customer Service & Software Tech Support for an industry-leading tax preparation software package! Position: Primary Phone/Video & Chat Support Service Revenue: $14.
00 per hour* *Earn $18.
00 per hour with servicing incentives! Limited Engagement Dates: Service Period: 01/26/2024 – 04/30/2024 Servicing Incentives: New! Up to $500.
00 in Servicing Incentives! Conditions apply for special servicing and peak service requirements.
About the Company: The company, an enterprise software firm, develops financial and tax preparation software for small businesses, accountants, and individuals.
Renowned for its widely used leading income tax preparation software in North America, designed to guide users through their tax returns.
Class Schedule: Phase I: 01/02/2024 Phase II: 01/03/2024 – 01/25/2024 Class Times Offered: Monday – Friday 9:00 a.
m.
– 1:00 p.
m.
ET 10:00 a.
m.
– 2:00 p.
m.
ET 1:00 p.
m.
– 5:00 p.
m.
ET 4:00 p.
m.
– 8:00 p.
m.
ET 6:00 p.
m.
– 10:00 p.
m.
ET Intervals Available: 7 days a week 8:00 a.
m.
- 12:00 a.
m.
ET Special & Peak Service Requirements: 4 hours (8 intervals) required on Saturdays and/or Sundays 3 hours (6 intervals) required on Mondays Peak week requirements for Jan.
28th - Feb.
3rd & Apr.
7th – Apr.
13th Peak day requirements on specific dates in April Additional Equipment Required: Noise Cancelling Headset i5 (or equivalent), i7 recommended Current OS patches (last 15 days) Anti-malware solution with current definitions (15 days) Active firewall Global Protect 5.
2.
11 or higher Logitech C170 Webcam provided for new Enrolled Agents This limited engagement opportunity offers a chance to service this program during the 2024 tax season.
Service Partners meeting the outlined requirements will be offered an SOW from 01/26/2024 – 04/30/2024.
Earn incentives by meeting specific service and certification criteria! Join us for a rewarding and challenging engagement with our leading software program.
Apply now to become a part of this exclusive opportunity!