Overview
Responsible for providing exceptional service to our customers by creating a friendly and welcoming environment for all guests.
Provide guests with guidance to best match our products and services with the needs of the guest.
Essential job functions include, but are not limited to:
Greeting guests and assisting them with information about the park, rentals, retails and concessions
Provide customer engagement in a positive and approachable manner
Support all areas including retails, rentals, food and beverage
Answer incoming calls and promptly assist callers
Handle guest concerns, compliments and suggestions in a friendly, courteous and professional manner
Remain constantly aware of customer activity to ensure a safe and secure environment
General housekeeping duties; may include but not limited to cleaning restrooms, sweeping/mopping floors and restocking retail items
Requirements:
Excellent customer service and communication skills
Demonstrate ability to provide a high standard of professionalism
Ability to work well under pressure in a calm, mature, process-driven manner
Maintain a flexible schedule and regular availability to work days, evenings, weekends and holidays
Physical Demands:
Safely self-transport over uneven terrain or in a confined space
Stand for sustained periods of time
Lift and move at least 50 pounds
Work outside in varying weather conditions
Meet demands of seasonal operation; long hours often required, including nights and weekends
Certificates, Registrations, Licenses:
Valid driver’s license
Other information:
Position is located at the WOKA White Water Park in Watts, OK.