Position Summary.
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What you'll do.
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Job Duties:
Provide direct support to Walmart Unemployment Services and stores by ensuring proper notification to and assessment of witnesses for the hearing, preparing evidence and the witness with pertinent information, including but not limited to, case details, previous submitted documentation, hearing notice with instructions, specific evidentiary exhibits to be submitted, hearing etiquette and process, and general expectations for the appeal's process.
Provide continuous improvement recommendations for initial claims process and hearing support functions based on learnings and insights.
Identify the issues to be decided at the hearing.
Review and analyze state statutory guidance for misconduct.
Prepare and submit relevant documentation central to the appeal to the state utilizing each state guidelines for submission of evidence.
Compile evidence and label exhibits to submit to judge, claimant, and WMT (hearing rep and store witnesses).
Identify and label relevant portions of documentation.
Prepare witness testimony by providing responses to basic questions (first day worked, last day worked, final rate of pay, position, position description, policy violated, description of policy).
Review the completed packet with witness during the prep call.
Ensure witness understands and can adequately testify from each exhibit.
Minimum Qualifications.
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Outlined below are the required minimum qualifications for this position.
If none are listed, there are no minimum qualifications.
Preferred Qualifications.
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Outlined below are the optional preferred qualifications for this position.
If none are listed, there are no preferred qualifications.
Finance/Accounting
Bachelors: Business Administration
Primary Location.
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PHYLLIS ST.
N OF HWY 102, WEST SIDE OF STREET, BENTONVILLE, AR 72712, United States of America
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